To cancel your contract, please notify us in writing within this timescale. We will refund the relevant part of the purchase price within 30 days of your cancellation and our terms of contract provide that the item(s) must subsequently be returned. Please package the item(s) securely and send it to us so that we receive it within 14 working days of the date that the item was delivered to you.
For your protection, we recommend that you use a recorded delivery service and never use 'return to sender'. We will not accept liability for damage or loss caused by the carrier while items are in return transit.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is defective.
If we do not receive the item back from you with all requested details, we may arrange for collection of the item from your residence/premises at your cost.
Payment is made at the end of the month following the month of purchase. For example, if a sale is made on 1st September then commission payments will be made at the end of October. The commission payment will be a consolidation of commission payable on all sales achieved in the calendar month to which it relates (i.e. in the above example, September, from 1st September to 30th September inclusive). Commission below the minimum payment threshold will be carried over to future months and will be paid once the outstanding amount passes the minimum payment threshold.
Payment can be made by PayPal or by direct transfer to your bank account.
We reserve the right to amend the Affiliate Program, including the commission rates available to affiliates at any time. This summary is subject to the detailed terms and conditions below.
Our liability is limited for losses that were not foreseeable to both parties when any contract was made, for losses that were not caused by any breach on our part and for business losses and/or losses to non-consumers. It is limited for loss of data, loss of profits, cost of cover, or other special, incidental, consequential, indirect or punitive damages however caused and regardless of theory of liability. This limitation will apply even if we have been advised of, or are aware of, the possibility of such damages.
Furthermore, nothing in these Terms & Conditions shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.
For the avoidance of any doubt, we would reiterate that your statutory rights are not affected by any of our terms, conditions or policies.